Selecting the right site for a new media production and workspace facility is crucial for companies investing in their long-term future and embarking on a large-scale capital project. Careful site selection sets the foundation for successful design development and build-out…
A consultant’s access to a mix of industries, companies and experiences creates a rich knowledge of how the world works. Executives, often isolated within their organizations, come to crave these expansive views of the outside world. Authored with Kevin McDermott. Not…
As professionals we’re constantly reminded not to get emotional. But in all of our decisions emotion is among our inputs. It needn’t be a problem if we don’t forget our strategic intent. Authored with Kevin McDermott. As professionals we’re constantly reminded not…
Why would anyone stay in a job they don’t like? Usually because they must. They may not feel they're in a financial position to get up and walk out, but they owe it to themselves to make a plan to go someplace better. If they…
What matters to the success of a team is not the formal title of leader but the assertion of leadership—which is to say, authority derived not from hierarchy but from the way we behave. Published in The Huffington Post, July 27,…
There was a time when Lehman Brothers, Woolworth, PanAm and Kodak were among the colossi of their industries. They were going to live forever. Then they died. So what went wrong? Why do some organizations continue to grow even as…
When people are presented with disagreeable facts they tend to double down on their own truth. Regardless of who you voted for in the last election, for example, you were probably complicit in editing data that didn’t suit your preferences—and…
Today we have more freedom to make our own choices than any civilization has ever known. We’re asked to make complex choices about a multitude of subjects we can’t possibly know all about. We don’t know what, can’t distinguish which, don’t know…
Companies regularly measure diversity in terms of gender, race or age, implying that demographic mix translates into high performance. But at the same time, companies make deliberate efforts to iron out differences. Hiring managers and recruiters explicitly look for “fit”.…
Tesla has moved test and learn into the R&D phase. Within the first month of unveiling the Model 3 concept, nearly 400,000 people have placed orders. The launch, if one may call it that, was a gigantic concept test for…