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Good product and service designers try to think like a user.  They start by building empathy for that user - by manifesting close observation of a user or customer's life, without the confirmation bias that can filter our perspective on what a…

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Remember CorningWare? It was a revolutionary product discovered by accident. Here's the story of the scientist who turned a mistake into a transformational innovation. Published in The Huffington Post, November 18, 2014 by Kevin McDermott, Amy Radin, Daryl Twitchell S.…

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How does an innovator keep a robust idea pipeline? Here are some concrete ways of doing it. Published in The Huffington Post, October 16, 2014 by Kevin McDermott, Amy Radin, Daryl Twitchell One day last month The Huffington Post announced that…

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How does an innovator build a network of support for an idea? By managing up, and down - but also sideways, building support among her peers. Here's how.  Published in The Huffington Post, September 8, 2014 by Amy Radin, Kevin McDermott and…

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Whether an innovation is disruptive or sustaining is irrelevant.  What matters is whether an idea can speak to an unsolved problem or an unmet marketplace need. Published in The Huffington Post, August 6, 2014 by Daryl Twitchell, Kevin McDermott and Amy Radin In…

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What sort of person is it who can shape new ideas and bring them to life as businesses? Put another way, is an innovator's temperament born or is it built?  We say it's built. Published in The Huffington Post, July 11,…

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Are some people just born curious? Or can curiosity be cultivated? The answer matters because curiosity is a necessity for innovation. Originally published at The Huffington Post, June 6, 2014 by Amy Radin, Kevin McDermott and Daryl Twitchell If curiosity isn't instinctive…

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Securing approval for a new idea can meet support, or run into resistance. It depends on how your audience thinks.   Published in The Huffington Post, April 16, 2014 by Kevin McDermott, Amy Radin and Daryl Twitchell Anyone who has ever run a…

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Securing executive sponsorship will help clear a path for innovation.  Here's what a CEO might do. Published in The Huffington Post, November 6, 2013 by Daryl Twitchell, Kevin McDermott and Amy Radin This is the time of year when we're all setting goals. Top…

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Organizations acknowledge the need to innovate, but may be conditioned to the familiar and resist change.  What's an innovator to do? Published in The Huffington Post, December 13, 2013 by Amy Radin, Kevin McDermott and Daryl Twitchell We've all been there. You're pitching…

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