As professionals we’re constantly reminded not to get emotional. But in all of our decisions emotion is among our inputs. It needn’t be a problem if we don’t forget our strategic intent. Authored with Kevin McDermott. As professionals we’re constantly reminded not…
Why would anyone stay in a job they don’t like? Usually because they must. They may not feel they're in a financial position to get up and walk out, but they owe it to themselves to make a plan to go someplace better. If they…
What matters to the success of a team is not the formal title of leader but the assertion of leadership—which is to say, authority derived not from hierarchy but from the way we behave. Published in The Huffington Post, July 27,…
When people are presented with disagreeable facts they tend to double down on their own truth. Regardless of who you voted for in the last election, for example, you were probably complicit in editing data that didn’t suit your preferences—and…
Today we have more freedom to make our own choices than any civilization has ever known. We’re asked to make complex choices about a multitude of subjects we can’t possibly know all about. We don’t know what, can’t distinguish which, don’t know…
It has become commonplace in the digital world to talk about the wisdom of the crowd--the aggregated opinions of everybody. The problem is that the crowd isn't everybody. The crowd is pockets of interest, loud voices, competing truths. Published in…